"Always there in your time of need"

Testimonials

Cannot recommend ian highly enough

★★★★★
Our family can't recommend ian highly enough he took all the stress and anxiety for us. He was so caring and took care of my late gran like she was a member of his own family which we cannot thank him enough. He made such an unbearable time a lot more stress free for our whole family. Thank you so much Ian xxx
Linsay Murray

Highly Recommended

★★★★★
Our family cannot recommend Ian enough. When our mum passed away, he was with us every step of the way through our very emotional journey. When we went to visit mum in the funeral home, she looked absolutely beautiful, all thanks to Ian and his special gift. Thank you so much xxx
Tracey Graham

such a down to earth guy thank you

★★★★★
Would highly recommend Ian Johnston to anyone when i lost my partner he was so caring and understanding and took all the stress at such a sad time for all our family away he is such a down to earth guy thanks for all u have done for us Ian xx
Betty Johnstone

Above and beyond our expectations

★★★★★
Would recommend Ian Johnston to everyone he was amazing with our family when we lost dad he went above and beyond our expectations can't thank him enough for his promise he made to us to make dad look like dad again he done a fantastic job from start to finish and all the after care would highly recommend to anyone thanks for everything Ian xx
Lisa Johnstone

Ian outshines anyone else

★★★★★
I would have no hesitation in recommending Ian to anyone who has lost a loved one. For compassion, empathy, and understanding, Ian outshines anyone else. He made a sad occasion a lot more bearable. For this I would like to thank Ian from the bottom of my heart. xx
Alison Butler

Amazing Service Highly Recommed

★★★★★
Ian was there for my family at the most heartbreaking time of our lives he took the time and effort to listen and help us through it all, Such a caring guy. He really did my grandad proud!
Lynette Wallace

IAN IS FANTASTIC

★★★★★
Ian is fantastic. My Grandads funeral is still to come but already Ian has been astonishingly helpful and kind to myself and my family. He has looked after my Grandad wonderfully and I have no doubt in saying my Grandad would have liked him which is a high honour indeed. Thank you Ian you've made this difficult time so much easier for me personally and I can't thank you enough. You truly are a wonderful man.
Chloe Newton

5 star treatment and very well priced

★★★★★
Ian arranged my dad's funeral service at the beginning of the week and I can't recommend him enough. He his very caring but also very professional. Definitely 5 star treatment and very well priced
Lyndsay Birrell

100+ STAR REVIEW

★★★★★
Dear Ian, the kindness and care with which you handled my father Bert’s funeral was above and beyond anything we could have wished for. Your attention to detail, the respect you have shown, your sincerity and your willingness to work all hours under pressure to honour my father prove that you are a shining example to your profession. My father had great admiration for Craig Adamson and I have no doubt that he would have been truly honoured by the warm, touching and personal eulogy that Craig gave at the service. Like your own contribution to the day, it was delivered with grace and elegance. To anyone in the Kirkcaldy area who has experienced loss and grief, I have no hesitation in recommending your special way of helping to bring light to the darkest of times. I would give 100 star review if I could. On behalf of my family… with love and gratitude, Christine.
Chrissy Cunningham

so kind and compassionate and went the extra mile.

★★★★★
You made a difficult heartbreaking situation so much easier to deal with. You were so kind and compassionate and went the extra mile. I would recommend your services to anyone.
Louise Hamilton

always there in your time of need

★★★★★
All a can say is that your statement is perfect, a can't think of any other words to describe how much you care for others within the business that you do in the moment of their needs
Sandy Syme

Can't Thank You Enough Ian

★★★★★
Thank you Ian and co for helping my family throughout this hard time and helping to give my grandad the send off he deserved.
John A Brown

So professional & Great service

★★★★★
Ian has done both my mum and dads funerals and has to be the best I've ever come across. He is a very caring and lovely guy and is always there for you when you need , even to talk. If I could rate Ian a 10 star I would. So professional. Great service.
Elizabeth Halley

Thanks for being there

★★★★★
It's been just over a year since my father-in-laws funeral and from the moment we contacted you to this present day, you have been there for us, not only with the help of the funeral but also the bereavement problems that followed. Thank you Ian for all your help and friendship.
Marlene Robertson

Ian you truly are a angel in disguise

★★★★★
Well the time has come for Patrick J. Doherty and I to say thanks to Ian for everything ! We cannot thank him enough for his care and attention to our beautiful Mum Isobel xx Ian you truly are a angel in disguise , you made us feel at ease from the very start , you were like a family friend and treated Mum with the upmost dignity and care for that we will be forever grateful , such personal touches that meant the world to us X I cannot praise you highly enough I cannot find the words , you are a perfect asset to your profession and Patrick and I would recommend you every time with no hesitation , we thank you from the bottom of our hearts for the service you provided could not have asked for anything better for Mum xxxxx
Audrey Doherty

wonderful and compassionate

★★★★★
I would like to express my sincere thanks to Ian for the wonderful and compassionate way he cared for our family after the loss of Richard, he went out of his way to help us when we had no one else to turn too and he has such a kind, dignified and very genuine manor. He cared for Richard perfectly and helped us plan his funeral in the most stress free way possible! Thank you from us all x
Sarah Simms

sing your praises

★★★★★
I wanted to say thank you for your kindness & thoughtfulness during the most difficult period of our life so far. My father-in-law was an amazing gentleman & we were all struggling with his loss; you supported & guided us through the process with minute attention to detail. My mother-in-law couldn't sing your praises enough. Thank you again xx
Trisha King

Gave us all options

★★★★★
Ian was our undertaker for my Gran's funeral. Ian was very professional, gave us all options to helped us make informed decision on how we wanted the day to go. Order of service were very professional and different by using collages of my Gran in pictures which was a very nice touch. Would highly recommend Ian and his staff with no hesitation
Cheryl Firth

Exceptional Service and Genuine Care

★★★★★
I would like to put on record how brilliant I thought Ian was in looking after everything that needed to be done when my mum recently passed away. I had read the reviews here and that is what prompted me to get in touch. As everyone here says, I found him to be genuinely caring, flexible and definitely went the extra mile to help get all the details absolutely right. More than that he was a great comfort and nothing was too much trouble. In short, I highly recommend him. Thank you so much Ian.
Jane Alison

Your Family is Ian's Family

★★★★★
Ian is a truly special guy. His compassion and Sensitivity always shine through.your Loved ones will be cared for like they were his own.
Jonathan Smith

Warm & Compassionate

★★★★★
Ian, trying to put in to words how you looked after My Dad and Family….. well where to start. There are so many words going through my head, Kind hearted, Thoughtful, Empathic, Warm, Compassionate, Supportive, Strong, Comforting….. the list goes on. I know my Dad was well looked after while in your care, and that brought me great comfort. I Thank You from the Bottom of my Heart for All you have done.
Anne Mather

A Wee Smile

★★★★★
Dignity, compassion, advice and a wee smile when it was needed. I can't thank you enough Ian.
David Morran

Highly recommended

★★★★★
Ian made such a sad time so much more bearable for all of us. He took the best care of our mum He was kind warm and compassionate and we would recommend Ian to anyone having to go through such a sad loss.
The horsburgh family

ABOVE AND BEYOND THE CALL OF DUTY

★★★★★
We would just like to thank Ian and his staff for the care and compassion that was given to the family and our mum (Mrs Margaret Buchan) while she was in his tender loving care. When we went to visit mum in the funeral home she looked just how she used to be and how we all remember her. Ian, you've really someone special as you bring happiness with you wherever you go. You're always there for people when they need you most. As you took such great care of our mum, we would highly recommend you to anybody who requires your professional services in the future. The Buchan family.
Margaret Thomson

Quality Throughout

★★★★★
Right from the first phone call, when my daughter and I spoke to Alistair, I knew we had made the right decision, to trust Ian Johnston Funeral Directors with my wife Anne's funeral. Alistair took a few details and explained the difficulties I would face in trying to turn around Anne's funeral in such a tight timeframe. He came up with a course of action, highlighted his responsibilities and explained what I had to do to have any chance of success. He fulfilled his objectives, making it look easy in the process, but I'm sure it wasn't, because the bureaucracy and formalities surrounding a funeral are complex. Alistair spoke to my family every day informing us of progress and of the next steps. Fortunately everything fell into place and we managed to work within our timescales. Throughout the whole process there was never a moment when I felt that I was alone. Alistair shared the family's pain, accepted our concerns and guided us through everything. He took ownership of the process but allowed us to be in control. He delivered when he said he would, called when he said he would and at a very difficult time for us, displayed a professionalism that others could learn so much from. Ian Johnston Funeral Directors is a special firm demonstrating quality from start to finish. Alistair is an outstanding human being for whom we owe a huge debt of gratitude. Thank you! Thank You! Thank you!
Edward Campbell

Quality Throughout

★★★★★
Right from the first phone call, when my daughter and I spoke to Alistair, I knew we had made the right decision, to trust Ian Johnston Funeral Directors with my wife Anne's funeral. Alistair took a few details and explained the difficulties I would face in trying to turn around Anne's funeral in such a tight timeframe. He came up with a course of action, highlighted his responsibilities and explained what I had to do to have any chance of success. He fulfilled his objectives, making it look easy in the process, but I'm sure it wasn't, because the bureaucracy and formalities surrounding a funeral are complex. Alistair spoke to my family every day informing us of progress and of the next steps. Fortunately everything fell into place and we managed to work within our timescales. Throughout the whole process there was never a moment when I felt that I was alone. Alistair shared the family's pain, accepted our concerns and guided us through everything. He took ownership of the process but allowed us to be in control. He delivered when he said he would, called when he said he would and at a very difficult time for us, displayed a professionalism that others could learn so much from. Ian Johnston Funeral Directors is a special firm demonstrating quality from start to finish. Alistair is an outstanding human being for whom we owe a huge debt of gratitude. Thank you! Thank You! Thank you!
Edward Campbell

Highly Recommended

★★★★★
It's been almost 3 years since we lost my Grandad. 3 years since Ian answered the phone to a tiny voice saying "My Grandad died yesterday and I don't know what to do." Since then Ian, Jan and Ally have been fantastic. They've been a great support even to this day. They also helped us make arrangements for my Mum's funeral when the time comes. Ian has looked after many people I know in the 3 years since I met him and I couldn't be happier knowing that people I care about are being looked after on their final journey by Ian, Jan and Ally. Thanks again.
Chloe Newton

Highly Recommended

★★★★★
It's been almost 3 years since we lost my Grandad. 3 years since Ian answered the phone to a tiny voice saying "My Grandad died yesterday and I don't know what to do." Since then Ian, Jan and Ally have been fantastic. They've been a great support even to this day. They also helped us make arrangements for my Mum's funeral when the time comes. Ian has looked after many people I know in the 3 years since I met him and I couldn't be happier knowing that people I care about are being looked after on their final journey by Ian, Jan and Ally. Thanks again.
Chloe Newton

7557053261

★★★★★
I would like to sincerely thank Ian, Alistair and Jan for the genuine care, support and compassion shown to me and my family during the recent passing of my mum. The care shown to mum was outstanding and faultless and we cannot express our thanks and gratitude enough.
Heather McLeod McLeod

7557053261

★★★★★
I would like to sincerely thank Ian, Alistair and Jan for the genuine care, support and compassion shown to me and my family during the recent passing of my mum. The care shown to mum was outstanding and faultless and we cannot express our thanks and gratitude enough.
Heather McLeod McLeod

Genuine caring, exceptional service

★★★★★
Ian, Jan and Ally are the most conscientious and genuinely caring people, who conducted my father-in-law, Bruce Webster’s, funeral in an exceptionally professional, tasteful manner under very difficult circumstances. Nothing is ever too much trouble, nothing is ever impossible, thank you so much from all our family for your caring help and support.
Edith Webster

Highly Recommended

★★★★★
Ian and the team organised such a beautiful, respectful service for my mum for which I will be forever grateful at such a difficult time, so many people also commented about what a wonderful service it was with the Scottish flower arrangement, her photo at the service entrance and the respect shown to my mum throughout the journey to the Crematorium and at the service – it was these special touches which made a big difference and made it easier for the family and I to cope. Many thanks for the team for the support, respect and compassion shown.
Kirsteen Roberts

Compassion and kindness god bless yous

★★★★★
I cannot recommend ian and his team enough, from the moment I walk through the door, I was shown nothing but kindness, compassion, all the stress was lifted off my shoulders they handled ever part of the funeral in a very professional manor , I can’t thank yous all enough Jim Sloan
James sloan

Highly recommend

★★★★★
Most caring and compassionate team to have cared for my granny and couldn’t have imagined anybody else doing any better than they did. All knowing her personally and especially being close to Ian, he knew what she wanted and they all done it perfectly from start to finish. The family couldn’t be any happier by all the services carried out by all and can’t thank them enough for the support.
Becky Bell

Above and beyond

★★★★★
An absolutely fabulous team! Nothing was to much trouble from the first phone call, throughout and beyond our sad loss. Ian, Ally and Christiane were there for us every step of the way, guiding and supporting us. All the little special touches made us feel like our loss was not just a number and that they really cared. We will always be grateful for you all taking exceptional care of “Oor Painter man”
Julie McDougall

Amazing

★★★★★
I could not recommend Ian Johnson highly enough. They took such beautiful care of Peter & all of the family. Thankyou to you all for being such a caring & compassionate part of our journey x
Elsie Quinn

Fantastic Service

★★★★★
From the day our beloved Dad died Ian and his team treated us with outstanding care and compassion. I am so happy that we trusted them to care for my Dad on his final journey. Ian kept Mum and I right alonng the process so that we had no worries. On the day of Dad's funeral it was such a comfort to have Ian and Christiane there guiding us. I would not hesitate in recommending Ian Johnston Funeral Directors, a fantastic team.
Judith Davies

Highly recommend

★★★★★
Ian and his team are exceptional. My Dad passed away March 2023 at ERI. Ian was a tremendous support to Mum & I. Ian and his team organised his funeral and did him proud. They went to the ERI collected my Dad and looked after him. Also the personal touches meant so much. Mum & I cannot praise Ian, Ally and Christiane enough. They are professional, thoughtful, compassionate, caring, always there for you and cannot do enough. We are eternally grateful.
Lisa Black

 

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